Terms of Service

These Terms of Service govern access to https://tiduakdk.com and purchases made from tiduakdk_com.

By accessing the website, creating an account, placing an order, or otherwise using our services, you agree to these Terms of Service, subject to any rights that cannot legally be excluded under the laws of the Hong Kong Special Administrative Region or other applicable mandatory laws.

If you do not agree to these Terms, you should not use the website.

1. Website Operator

The website is operated by:

Company: tiduakdk_com
Email: [email protected]
Telephone: +852 3188 6724
Address: UNIT 1111, 11/F, HOLLYWOOD PLAZA, 610 NATHAN ROAD, MONG KOK, HONG KONG

References to “we,” “us,” and “our” mean tiduakdk_com. References to “you” and “customer” mean the person using the website or placing an order.

2. Compliance with Hong Kong Laws

tiduakdk_com intends to operate tiduakdk.com and conduct its ecommerce activities in accordance with the applicable laws and regulations of the Hong Kong Special Administrative Region.

Our website operations, online sales, advertising, product representations, electronic transactions, payment processing, customer communications, personal data handling, shipping, returns, refunds, and related commercial activities may be subject to applicable Hong Kong legal requirements.

Where relevant, our operations are intended to comply with applicable requirements relating to:

  • Contracts and commercial transactions
  • Sale and supply of goods
  • Consumer protection
  • Trade descriptions and advertising
  • Electronic transactions and electronic records
  • Personal data and privacy
  • Intellectual property
  • Payment processing
  • Fraud prevention
  • Ecommerce activities
  • Other applicable commercial and regulatory requirements

Relevant Hong Kong legislation may include, where applicable:

  • Trade Descriptions Ordinance (Cap. 362)
  • Sale of Goods Ordinance (Cap. 26)
  • Electronic Transactions Ordinance (Cap. 553)
  • Personal Data (Privacy) Ordinance (Cap. 486)
  • Control of Exemption Clauses Ordinance (Cap. 71)

The application of any particular law depends on the nature and circumstances of the relevant transaction or activity.

Nothing in these Terms authorizes any activity that would violate applicable Hong Kong law.

If any provision of these Terms conflicts with a mandatory requirement of applicable Hong Kong law, the applicable mandatory legal requirement will prevail to the extent of that conflict.

3. Eligibility

You must have the legal capacity to enter into a binding contract to place an order.

If you use the website on behalf of an organisation, you confirm that you have authority to bind that organisation.

You are responsible for providing accurate information and maintaining the security of your account credentials.

4. Product Information

We make reasonable efforts to display accurate:

  • Product descriptions
  • Specifications
  • Photographs
  • Measurements
  • Prices
  • Availability
  • Other material product information

Colours and appearance may vary slightly because of screen settings, lighting, photography, manufacturing differences, product batches, or packaging changes.

Measurements may be approximate where indicated.

We may correct errors, update information, or withdraw a product where reasonably necessary.

Nothing in this section limits any mandatory rights available under applicable Hong Kong law where goods are faulty, incorrectly supplied, unsafe, materially misdescribed, or otherwise non-compliant with applicable legal requirements.

5. Consumer Protection and Product Representations

tiduakdk_com aims to conduct its ecommerce activities fairly and transparently.

We make reasonable efforts to provide customers with clear and accurate information concerning:

  • Product identity
  • Product characteristics
  • Prices
  • Promotions
  • Shipping arrangements
  • Delivery estimates
  • Returns
  • Refunds
  • Material transaction conditions

We do not intend to make false, misleading, or deceptive representations concerning goods or services.

Nothing in these Terms is intended to waive, restrict, or eliminate any mandatory consumer protection right that cannot legally be excluded under applicable Hong Kong law.

6. Prices and Taxes

Prices are displayed on the website in the currency shown during browsing and checkout.

The final order total, including any applicable tax or other charge collected by us, will be displayed before the order is submitted.

Prices may change without prior notice, but a price change will not affect an order already accepted by us.

Obvious pricing, system, or technical errors may be corrected.

If a material error affects an order before fulfillment, we may contact you and provide appropriate options, including:

  • Confirming the corrected order
  • Modifying the order
  • Cancelling the order
  • Receiving a refund where appropriate

Any action taken will remain subject to applicable Hong Kong law.

7. Orders

Placing an order constitutes an offer to purchase the selected products.

An automated order acknowledgement confirms receipt of the order but does not necessarily mean that the order has been accepted.

Acceptance will generally occur when we confirm the order or dispatch the products.

We may decline, suspend, or cancel an order for legitimate reasons, including:

  • Product unavailability
  • Incorrect price or product information
  • Payment failure
  • Suspected fraud
  • Unauthorized payment activity
  • Delivery restrictions
  • Breach of these Terms
  • Security concerns
  • Legal or regulatory requirements

If payment has already been collected for a cancelled order, the relevant amount will normally be refunded to the original payment method.

8. Payment

Customers must use a payment method available at checkout and confirm that they are authorized to use it.

Payments may be processed by independent payment providers.

Their additional terms, privacy practices, and security procedures may apply.

By submitting payment information, you authorize the applicable payment provider to charge the amount shown at checkout.

Customers must not knowingly use stolen, unauthorized, or fraudulent payment information.

9. Shipping and Delivery

We provide:

FREE STANDARD SHIPPING ON ALL ORDERS

There is no minimum purchase requirement.

tiduakdk_com fully covers the standard shipping cost for all orders shipped using our standard delivery service.

The estimated total delivery time is:

15–20 business days after the order has been confirmed.

Delivery dates are estimates rather than guarantees.

Delays may occur because of:

  • Customs procedures
  • Severe weather
  • Transportation disruption
  • Carrier network delays
  • Public holidays
  • Peak periods
  • Incorrect delivery information
  • Government restrictions
  • Other circumstances outside our reasonable control

Further information is provided in our Shipping Policy.

Nothing in this section excludes any obligation that cannot lawfully be excluded under applicable Hong Kong law.

10. Ownership and Risk

Subject to applicable law, risk of loss or damage generally passes to the customer when the order is delivered to the customer or to a person authorized to receive it.

Ownership generally passes after full payment has been received and the order has been delivered.

Nothing in this section limits any mandatory rights or remedies available under applicable Hong Kong law.

11. Returns and Refunds

Returns, cancellations, exchanges, damaged products, incorrect products, and refunds are governed by our Return and Refund Policy.

That policy forms part of these Terms of Service.

Nothing in either document excludes, restricts, or waives mandatory consumer rights or remedies available under applicable Hong Kong law.

12. Promotions

Promotional codes must be used according to the conditions communicated with the offer.

Unless expressly stated otherwise:

  • Promotional codes cannot be exchanged for cash
  • Only one code may be used per order
  • Codes cannot be applied retrospectively
  • Promotions may have expiry dates
  • Promotions may exclude certain products

We may refuse or cancel a promotion used fraudulently or contrary to its stated conditions.

Any promotional practices remain subject to applicable Hong Kong laws relating to advertising, trade descriptions, and consumer protection.

13. Acceptable Use

You must not:

  • Use the website for unlawful or fraudulent purposes
  • Attempt to gain unauthorized access to the website or another user’s account
  • Introduce viruses, malicious code, or harmful technology
  • Interfere with website security or operation
  • Scrape, copy, or extract website data through unauthorized automated means
  • Impersonate another person
  • Submit false reviews or misleading information
  • Infringe intellectual property, privacy, or other legal rights
  • Misuse payment, refund, or chargeback procedures
  • Violate applicable Hong Kong law

We may restrict or terminate access where these requirements are violated.

14. Intellectual Property

The website and its content, including:

  • Text
  • Graphics
  • Photographs
  • Logos
  • Layouts
  • Videos
  • Software
  • Databases
  • Other original materials

are owned by or licensed to tiduakdk_com and may be protected by applicable intellectual property laws.

You may access the website for personal, non-commercial shopping purposes.

You must not reproduce, distribute, modify, republish, sell, or commercially exploit protected content without prior authorization, except where permitted by applicable law.

15. Customer Content

If you submit a review, photograph, comment, or other content, you confirm that:

  • You have the right to submit it
  • It is accurate and not misleading
  • It does not infringe another person’s rights
  • It is not unlawful, abusive, defamatory, or harmful

You grant tiduakdk_com a non-exclusive, worldwide, royalty-free license to use, reproduce, and display submitted content for operating and promoting the website, subject to applicable privacy and intellectual property laws.

Nothing in this section authorizes us to use personal data in a manner inconsistent with applicable Hong Kong privacy requirements.

16. Personal Data and Privacy

tiduakdk_com handles personal data in accordance with our Privacy Policy and applicable Hong Kong privacy and personal data requirements.

Where applicable, our handling of personal data is intended to comply with the Personal Data (Privacy) Ordinance (Cap. 486).

Personal data may be used for purposes including:

  • Order processing
  • Payment processing
  • Shipping
  • Customer service
  • Returns and refunds
  • Fraud prevention
  • Website security
  • Record keeping
  • Legal and regulatory compliance

Customers should review our Privacy Policy for further information regarding the collection, use, disclosure, retention, and protection of personal data.

17. Electronic Transactions

Orders, confirmations, notices, receipts, customer communications, and other records may be created, transmitted, or stored electronically.

Where applicable, our electronic commercial activities are intended to operate consistently with applicable Hong Kong requirements concerning electronic transactions and electronic records.

Customers are responsible for ensuring that information submitted electronically is complete and accurate.

18. Third-Party Services and Links

The website may use or link to independent:

  • Payment providers
  • Delivery providers
  • Logistics providers
  • Analytics services
  • Hosting providers
  • Social media services
  • Marketing platforms
  • Other external services

We do not control independent third-party websites or services.

Their own terms, privacy policies, and security practices may apply.

We are not responsible for independent third-party acts or omissions except to the extent that such responsibility cannot legally be excluded.

19. Website Availability

We aim to keep the website available and secure but cannot guarantee uninterrupted or error-free access.

We may suspend or modify parts of the website for:

  • Maintenance
  • Security
  • Technical reasons
  • Legal requirements
  • Regulatory requirements
  • Operational reasons

Nothing in this section excludes obligations that cannot legally be excluded.

20. Liability

Nothing in these Terms excludes or limits liability or consumer remedies that cannot legally be excluded or limited.

To the extent permitted by applicable Hong Kong law, tiduakdk_com is not liable for indirect, incidental, special, or consequential losses arising solely from circumstances outside our reasonable control.

Any exclusion or limitation of liability in these Terms applies only to the extent permitted by applicable law.

21. Events Outside Our Control

We are not responsible for delay or failure caused solely by circumstances outside our reasonable control, including:

  • Natural disasters
  • Severe weather
  • Labour disruption
  • Transportation interruption
  • Customs delays
  • Epidemics
  • Government action
  • Power failures
  • Telecommunications outages

We will take reasonable steps to reduce the effect of such circumstances where practical.

Nothing in this section excludes any liability or obligation that cannot legally be excluded under applicable Hong Kong law.

22. No Waiver of Statutory Rights

Nothing in these Terms is intended to waive, restrict, or remove any statutory right or legal remedy that cannot lawfully be waived under Hong Kong law.

If applicable Hong Kong law provides customers with greater mandatory rights than those stated in these Terms, those mandatory rights will prevail.

23. Termination

We may suspend or terminate access to the website if you:

  • Materially breach these Terms
  • Use the website unlawfully
  • Engage in fraudulent conduct
  • Threaten website security
  • Abuse website functionality

Provisions concerning payment obligations, intellectual property, liability, privacy, and dispute resolution may continue to apply after termination where appropriate.

24. Severability

If any provision is found by a competent court or authority to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the minimum extent necessary.

The remaining provisions will continue in effect to the extent permitted by law.

25. Changes to These Terms

We may update these Terms of Service when:

  • Our operations change
  • Our services change
  • Website functionality changes
  • Legal requirements change
  • Regulatory requirements change
  • Security practices change

The revised Terms apply from the date published on this page.

Changes will not retrospectively alter an order already accepted unless required by law or agreed with the customer.

All updates remain subject to applicable Hong Kong law.

26. Governing Law

These Terms of Service, the operation of tiduakdk.com, and transactions conducted through the website are governed by the laws of the Hong Kong Special Administrative Region.

The validity, interpretation, performance, and enforcement of these Terms will be determined in accordance with applicable Hong Kong law.

Nothing in this governing law provision is intended to remove or limit any mandatory consumer, contractual, privacy, or statutory rights that cannot legally be excluded.

27. Dispute Resolution

If a dispute arises concerning:

  • An order
  • A payment
  • A product
  • Shipping
  • A return
  • A refund
  • Personal data
  • Website use
  • A service
  • These Terms

the parties are encouraged to first attempt to resolve the matter through good-faith communication and negotiation.

Customers are encouraged to contact:

[email protected]

before commencing formal proceedings so that we may attempt to resolve the matter.

If the dispute cannot be resolved through negotiation, either party may pursue remedies available under applicable Hong Kong law.

The courts of the Hong Kong Special Administrative Region will have non-exclusive jurisdiction, subject to any mandatory consumer protection or jurisdictional rules that cannot legally be excluded.

28. Contact

Questions about these Terms may be sent to:

Company: tiduakdk_com
Email: [email protected]
Telephone: +852 3188 6724
Address: UNIT 1111, 11/F, HOLLYWOOD PLAZA, 610 NATHAN ROAD, MONG KOK, HONG KONG